Category Archives: CRM

“Fixing the Tool that No One Uses”

There was an article I came across about a company that was going to “fix” their CRM application by introducing gaming technology to it. Users could earn points and badges for various interactions with the CRM, including number of leads … Continue reading

Posted in Communication, Continuouis Improvement, CRM, Customer Needs, Sales Tools | Tagged , , , , , , | Leave a comment